System status
All systems operational.
Live operational status for the Restart storefront, checkout, API, and supporting services. Incident history from the past 90 days below.
Components
Current
- Operational
Storefront (restart.shop)
Public storefront, search, PDPs
- Operational
Catalogue API
Product, stock, and pricing reads
- Operational
Checkout + payment
Cart, tax, payment capture
- Operational
Quote submission
RFQ intake and routing
- Operational
Account portal
Customer sign-in and order history
- Operational
Developer API (v1)
Public REST endpoints for partners
30-day uptime
Last 30 days
-
Storefront (restart.shop)
99.99%
uptime
-
Catalogue API
99.98%
uptime
-
Checkout + payment
99.97%
uptime
-
Quote submission
99.95%
uptime
-
Account portal
99.99%
uptime
-
Developer API (v1)
99.96%
uptime
Past 90 days
Incident history
- Incident · Resolved [3 weeks ago] · 32 min elevated latency
Quote submission latency
POST /quote requests exceeded the 2 s p95 target for 32 minutes. No submissions were lost; affected requests were retried server-side.
- Root cause
- Queue worker backlog during a large bulk import saturated the quote ingestion workers.
- Mitigation
- Worker autoscale floor raised; bulk imports now routed to a dedicated queue.
- Incident · Resolved [7 weeks ago] · 12 min degraded delivery
Catalogue image CDN
Product imagery loaded slowly or returned 5xx for visitors served from European edge nodes for approximately 12 minutes.
- Root cause
- CDN origin connection pool exhaustion during a cache-warm event.
- Mitigation
- Origin connection limits tuned; cache-warm now throttled.
No incidents outside this window. Full timeline available on request.
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