For MSPs & IT resellers
Reseller-priced inventory, drop-shipped under your label.
Sell client hardware without stocking it. Reseller-tier pricing on every SKU, blind drop-ship to the end client with your packing slip, and a quote API that plugs into your PSA.
- Typical reseller margin on refurb lots
- ~15% above list
- Quote turnaround across any SKU bundle
- 24 hrs
- Terms available on credit approval
- NET 30
What’s included
What comes standard
Dedicated reseller account manager
One named contact for quotes, escalations, and credit decisions. No ticket roulette.
Blind drop-ship to end client
Your packing slip, your return address, no Restart branding on the outer carton or paperwork.
CSV SKU import from your PSA
Paste or upload line items from ConnectWise, Autotask, or HaloPSA — we normalise to live SKUs.
Dropshipping API
OAuth 2.0 REST API with webhook-based ship notifications and tracking callbacks. See /developers.
Serials, grades, and test results
Per-order CSV with serial numbers, cosmetic grade, and functional test pass on every line.
Advance-replacement pool
Warranty-failed units at the client site ship out same-day from a reserved buffer — see /legal/warranty.
Pricing & payment
Volume bands and how you pay
Reseller volume bands
Percentage bands are indicative and quoted per purchase order. See /pricing for the full schedule and service fees.
- 1–9 units — List pricing from our live inventory.
- 10–49 units — Approximately 5% off list — indicative band, quoted per PO.
- 50–249 units — Approximately 10% off list plus dedicated account manager — indicative band.
- 250+ units — Custom pricing; contract terms available.
Payment & terms
Net terms apply to approved reseller accounts. International wires settle in USD.
- NET 30 on credit approval (same-day application, 2-day decision).
- Purchase orders accepted against an approved account.
- ACH, wire (domestic and international), and card payments.
- W-9 and Certificate of Insurance on request.
Process
How a typical engagement runs
-
01
Sign up + NET 30 application
Create a reseller account and file a short credit application. Same-day submission, 2-business-day decision.
-
02
Import your SKU list
CSV upload or direct API push from your PSA. We match part numbers to live stock and flag alternates.
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03
Quote fires to your PSA
Signed quote lands in your ticket. Approve inside your tool; we invoice against the PO you issue.
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04
Drop-ship to end client
Blind shipment under your label. CSV of serials, grades, and tracking delivered to your inbox on dispatch.
FAQ
What resellers ask first
Is there a minimum order for drop-shipping?
No floor on the quote — single-unit drop-ships are supported. Shipping is quoted per destination and appears as a separate line; see /legal/shipping for carrier and lead-time detail.
Can we brand the packing slip ourselves?
Yes. Upload a PDF packing slip template or a logo plus return address to your reseller profile, and we apply it to every drop-ship. No Restart branding appears on the carton or paperwork.
How are RMAs handled when the end client has the hardware?
You open the RMA in the reseller portal or via API. For warranty failures, the advance-replacement pool ships a replacement to the client while the failed unit returns on the prepaid label. Full terms on /legal/warranty.
Do we need a resale certificate?
A resale or exemption certificate on file lets us invoice tax-exempt. Without one, sales tax applies per the ship-to jurisdiction. Upload in your account settings at any time.
Run an MSP? Let’s talk.
Send a sample BOM or a live ticket — we will turn it into a signed quote inside one business day.